Current China Express Airlines (G5) seat map listing

Check-in online (web check-in) at https://www.chinaexpressair.com/; mobile check-in; check-in counter at the airport; and check-in kiosk at the airport. China Express Airlines allows passengers to check in online 24 hours before departure. China Express Airlines online check-in is the easiest and fastest way to check-in for a China Express Airlines flight at home or abroad. China Express Airlines passengers can print their boarding pass using their PNR number.

For all classes of service, each carry-on bag (including handles, castors and side pockets) may not exceed 22 x 14 x 9 inches (56 x 36 x 23 cm) in size (length x width x height) and 7 kg in weight. Checked baggage may not exceed 32 kg (70 pounds) in weight, especially for passengers traveling to and from Australia, New Zealand, South Africa, Sri Lanka, UAE, and Europe.

China Airlines provides a special service for unaccompanied minors and an accompanying service for young passengers. The Unaccompanied Minors service is available for young passengers aged between 5 and 12 years old. A child under 12 years of age is considered an unaccompanied minor if: the child is not accompanied by a parent or an adult passenger who is 18 years of age or older; the child under the age of 8 years does not share a compartment with an accompanying adult passenger. Unaccompanied minor service is available for unaccompanied children aged 12 to 18.

Infants are considered to be passengers under two years, calculated based on their boarding date. If the infant does not occupy a separate seat and travels on an adult's lap (child on lap), the child fare applies to the infant. Infants less than 14 days old may not fly. A limited number of carrycots (except on ERJ/A321neo aircraft) are available on all flights for infants under six months of age. In addition, because cradle size is limited, cradle service will only be offered to infants under six months of age, up to 28 inches (71 cm) tall, and weighing up to 24.2 pounds (11 kg). The infant fare will be charged if an infant travels with an adult and does not occupy a separate seat.

The airline does not allow the carriage of dogs, cats, and other animals in the cabin unless they are service animals with a medical certificate. Airlines permits travel with their owners as checked baggage in the cargo hold. Each flight may fit in a maximum of eight cages, and each passenger occupying a seat (including children and infants occupying a seat) may fit in a maximum of two cages. The pet container must be made of rigid plastic following IATA regulations