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SATENA (9R) seat map listing

SATENA was founded on April 12, 1962. It is a state-owned Colombian airline. Its headquarters are located in Bogotá, Colombia. SATENA specializes in domestic flights. The company's main hub is El Dorado International Airport. The secondary hub is Olaya Herrera Airport. The company has 9 aircrafts that fly to 38 destinations. Currently, Embraer 170 aircraft are used to increase the number of flights on existing routes and open new domestic destinations.

The founders of seatmaps.com have created and assembled an exhaustive database of seatmaps of all the aircrafts that SATENA operates. Click on the links below to see our entire array of seatmaps.

  • SATENA

Fleet

Check in rules

Registration can be done online (via the website or mobile app) or at the airport. Online check-in begins 24 hours before departure and ends six hours before departure. Passengers can check in at the airport for their flight by visiting one of the check-in agents and the check-in desk. The airport check-in deadline is one hour before the scheduled flight departure time if you have baggage to drop off. Whereas, airport check-in deadline is 45 minutes before the scheduled flight departure time if you only have carry-on baggage or no baggage at all.

SATENA Check-in rulesarrow

Baggage

Passengers are entitled to one item of carry-on baggage and one personal item. Carry-on baggage must not exceed 5kg in weight and must fit within the dimensions of 43cm x 34cm x 20cm. Personal items must fit within the dimensions of 15cm x 20cm x 10cm. Passengers are allowed 15kg of checked baggage, included in their ticket price.

SATENA Baggage rulesarrow

Unaccompanied minors

The airline provides an escort service for minors in exceptional cases. For more information, please contact the sales department.

Unaccompanied minors in SATENAarrow

Infants

Children under the age of two are considered infants. Children younger than seven days old are not allowed on the flight. Infants do not need a separate seat. They may travel on the lap of an accompanying adult. One adult may travel with two infants. In this case you need to buy one seat for one infant and the other can be on the lap of the adult.

SATENA Infants policyarrow

Pets

Pets are not permitted to travel in the cabin with Satena. Pets traveling with Satena Airlines will be transported as checked baggage. Only one pet is permitted to travel in each carrier in the hold, and each passenger is only allowed to travel with one carrier. Carriers must be fiberglass with adequate ventilation for pets traveling as checked baggage.

Flying with pets on SATENAarrow

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